Privacy Notice
The privacy of your personal information is of utmost importance to us. This Privacy Notice explains how we manage your personal data and details your data protection rights, including the right to object to some types of data processing. For the purposes of this Privacy Notice, "you" or "your" refers to users of our website. The data controller for any personal information we collect or process is Walter Graham.
How We Collect Your Information
We may collect your information from the following sources:
Directly from you through your use of our website, such as when you register, use our services, book events, subscribe to newsletters, make inquiries, or apply for a job.
Through your interactions with our website and mobile applications.
Through social media applications, if your privacy settings allow us to access this information.
By completing surveys related to your use of our website.
Types of Information Collected
We may collect various types of personal information, including:
Contact information such as name, address, email address, and phone number.
Specific information requested through surveys or marketing campaigns.
Interactions with our website and mobile applications, including IP address, browser type, language, and visit details.
We do not collect sensitive information such as health, ethnicity, political or philosophical beliefs, or criminal offenses through our website.
Use of Information
We use your personal information to provide a safe, smooth, efficient, and customized experience and to deliver the services you have requested. Specifically, we may use your data to:
Communicate with you.
Perform pre-contractual activities and fulfill our contractual obligations.
Notify you about changes to our services.
Comply with legal obligations.
Ensure the website content is presented effectively.
Administer our website and conduct internal operations.
Enhance website security.
Measure and improve advertising effectiveness.
Send newsletters, updates, and targeted marketing.
Improve user interactions and website usability.
Conduct research and prepare statistical reports.
Follow up on inquiries and ensure complaints are investigated.
Sharing Your Information
We may share your information with:
Other companies within our group.
Third-party service providers and contractors who assist us in providing services.
Professional advisors such as lawyers, auditors, and insurers.
Law enforcement agencies or regulatory bodies when required by law.
We do not share your information for third-party marketing purposes.
International Data Transfers
Your personal information may be transferred internationally, including to countries with different data protection laws. We will ensure that such transfers are conducted lawfully and with appropriate safeguards in place.
Data Security
We take appropriate technical and organizational measures to protect your personal information against accidental loss, destruction, damage, and unauthorized access. Employees are trained to maintain your privacy, and service providers are required to provide sufficient security guarantees.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Notice or to comply with legal obligations. Once no longer needed, we securely destroy your data.
Your Rights
Under data protection law, you have several rights regarding your personal information, including:
Access to your personal data.
Correction of inaccuracies in your data.
Restriction or suppression of data processing.
Objection to data processing.
Erasure of your data in certain circumstances.
Data portability.
Lodging complaints regarding our data handling practices.
Cookies
We use cookies and similar technologies to enhance your experience on our website and in our communications. For more details, please refer to our Cookie Policy.
Contact Us
For any questions or comments or to exercise your data rights, please contact us via email.
Changes to This Privacy Notice
We regularly review and update our Privacy Notice to reflect changes in our practices or legal requirements. Please check this page periodically for updates.
GDPR and PIPL Compliance
In accordance with the General Data Protection Regulation (GDPR) and China's Personal Information Protection Law (PIPL), we ensure that:
Data processing is based on a lawful basis such as consent, contract performance, legal obligation, vital interests, public task, or legitimate interests.
We obtain explicit consent where required and provide mechanisms for withdrawing consent.
Personal data transfers are safeguarded with appropriate legal measures.
We respond to data subject requests within legal timeframes.
Personal data is processed transparently, fairly, and securely.
